IMS - Achievements

Technology is at the heart of everything we do as a society. There are very few, if any, aspects of our daily routines that are outside the computer assisted world in which we live. Using that technology to enhance how we do business is essential to IMS’s mission. We are very proud of the way we use technology in the City to be more efficient, accurate, and cost effective. Since 2001, The Center for Digital Government has conducted a survey of the way cities and towns use technology. The survey is quite comprehensive and covers everything from the internal IT organization, governance, and policies to the way technology is deployed to City employees working in the field.

Salt Lake City and IMS have worked tirelessly to follow best practices, deploy the appropriate technology solutions, and enable City staff to provide the best possible services to the residents, businesses, and visitors of Utah’s Capital City. From the beginning, the City has participated in the Digital Cities Survey and has been privileged to rank in the Top Ten almost every year. The rankings have been:

  • 2014 – 4th Place
  • 2013 -  4th Place 
  • 2012 – 1st Place
  • 2011 – 2nd Place
  • 2010 – 2nd Place
  • 2009 – 5th Place
  • 2008 – 2nd Place
  • 2007 – 3rd Place
  • 2006 – 4th Place
  • 2005 – 10th Place
  • 2003 – 4th Place
  • 2002 – 6th Place
  • 2001 – 4th Place

The City has also been recognized for innovation and expertise in the Digital Government Achievements Awards for the City’s Solar Mapping Project and the City’s Criminal Records Data Warehouse Project.

The City’s internet presence has been recognized in the Best of the Web competition for several years and the SLCTV Team has received the prestigious Addy Award for their work in telling the City’s story in video.

We’re very proud of these accomplishments and while it’s really great to get a little recognition for our efforts, in the end it’s about finding ways to better serve the public. That’s what IMS is about and we’re even more proud of that.